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Tag Archives: downtown ford louisville kentucky
It All Started With An Add On Craigslist
Some time ago I posted my experience with Downtown Ford in Louisville, and how their superior customer service and downright friendly atmosphere has made me a customer for life, barring a turn for the worst. Well I’m here to continue … Continue reading
The Anatomy of a Great Customer Experience: From Craigslist to Repair of a Nearly Totalled Auto…
In December 09′ I wanted to purchase for my wife, a “gently used” late model Mustang. Being an internet junkie, Craigslist was my first stop. There I searched for the car and the price I wanted to pay and found … Continue reading