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The Anatomy of a Great Customer Experience: From Craigslist to Repair of a Nearly Totalled Auto…

In December 09′ I wanted to purchase for my wife, a “gently used” late model Mustang. ┬áBeing an internet junkie, Craigslist was my first stop. ┬áThere I searched for the car and the price I wanted to pay and found … Continue reading

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